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Back to safeguarding

APP-2026-0001

Invoice fraud — reported 18/06/2026

Investigating

Case details

Payment reference: INV-9945
Payment amount: £4,500.00
Customer: CUST-042
Fraud type: Invoice fraud
Contact preference: email
VoP outcome: no_match
Customer confirmed no-match: Yes
Assigned analyst: Synthetic Analyst

Customer statement

Received invoice with altered bank details. Payment was redirected to unknown account.

Actions

Timeline

Fraud report submitted
Customer — 18/06/2026, 09:00:00
Assigned to Synthetic Analyst
System — 18/06/2026, 09:15:00
Contacting receiving PSP
Synthetic Analyst — 18/06/2026, 10:00:00

Fraud Case — Helm | Helm