Manage and respond to customer support requests.
15 of 15 tickets
| Reference | Subject | Customer | Category | Status | Assignee | |||
|---|---|---|---|---|---|---|---|---|
| SUP-20260501-014 | Card payment declined abroad | Synthetic Customer N | Payments | Normal | Open | Unassigned | ||
| SUP-20260501-010 | Direct debit set up without my authorisation | Synthetic Customer J | Payments | Urgent | In progress | Synthetic Operator C | ||
| SUP-20260501-006 | Statement download not working | Synthetic Customer F | Accounts | Normal | Open | Unassigned | ||
| SUP-20260501-011 | Mobile app login keeps failing | Synthetic Customer K | Technical | High | Open | Synthetic Operator B | ||
| SUP-20260501-002 | Payment stuck in processing | Synthetic Customer B | Payments | Urgent | In progress | Synthetic Operator A | ||
| SUP-20260501-005 | Cannot add new beneficiary | Synthetic Customer E | Transfers | Normal | Waiting | Synthetic Operator A | ||
| SUP-20260501-004 | Suspicious login attempt notification | Synthetic Customer D | Security | Urgent | In progress | Synthetic Operator C | ||
| SUP-20260501-012 | Account name change request | Synthetic Customer L | Accounts | Normal | Waiting | Synthetic Operator D |